Home Soon Enterprise- The 30-Year-Old Brand Dedicated to Offering Customers High Quality Hand Tools
by Gang Hao Chang, Fastener World
As a specialized sockets, wrenches, bits and related hand tools manufacturer headquartered in Wuri (Taichung), Home Soon Enterprise Co., Ltd. has gained a solid presence in the industry for over 30 years and has been trusted and recognized by customers worldwide. Supported by its professional R&D team, Home Soon has developed nearly 1,000 types of hand tools, mostly made of 6150, BT9865V, S2, SCM440, 50BV30 and other innovative materials developed by Taiwan CSC. Besides general standard products, Home Soon’s robust R&D team can also design and manufacture the best products as per customer’s need, drawing and idea. They can even assist customers in time in solving the issue of failure to fasten defective products, making Home Soon win the reputation of “Dr. Screws” in the industry.
Proactive Vision to Introduce Automated Production
Favored by the growing global fastening tools demand, the annual capacity of Home Soon is about 0.3 billion pieces and its export volume is up to 1,800 tons. In response to such a large-scale production and the concern about insufficient labor due to low birth rates, Home Soon has continuously focused on the investment in automated production since 1980s. Through decades of development, the efficiency of Home Soon’s production line has been greatly increased from “one man in charge of one machine,” “one man in charge of 3 machines,” to even “one man in charge of 22 machines.” With the automated production line, Home Soon can achieve the capacity of 8 men with only one machine (rather than 1 man with one machine). President Ernie Lin said, “While most of the companies are concerned about insufficient labor force, Home Soon cares more about the continuity of our order intake. Accordingly, our automated production can continue to run smoothly. Our customers don’t even have to worry about delayed shipment when they place orders to Home Soon.”
Five-Star Service to Satisfy Different Customers’ Fastening Needs
As Home Soon’s products are mainly supplied to end-users, every customer is important to Home Soon. It not only values customers’ feedbacks after they use Home Soon’s products, but can also make instant improvement to issues (e.g. quality, hardness, durability, torque, appearance, etc.) submitted by customers. Establishing a bilateral and smooth communication network with customers is the guideline for Home Soon to handle customers’ questions. President Lin added, “We always sit together with each responsible unit to figure out solutions, as this is not only the most efficient way to target the real problem, but is also the quickest way to understand each company’s requirement, thus creating a win-win.” Owing to the dedication to offering good service, Home Soon’s hand tools have been adopted by many car manufacturers and well-known companies.
Eyeing the World Market and Becoming an Enterprise with Good Faith
Over the past years, Home Soon has been actively developing its markets around the world. In addition to Europe and USA, it also makes efforts to develop markets in Latin America, India and Central Europe, etc. President Lin said, “The whole world is our market and we value each of our customers. If humans are moving to live on the Moon in the future, Home Soon will definitely set up our supply operation there to serve our customers. Home Soon welcomes cooperation with industrial partners and would be pleased to work hard with them to acquire automotive certification or even aerospace certification. As an enterprise with good faith, we will continue to use high quality materials from Taiwan CSC, focus on material R&D, adopt the strategy of “one machine for one customer” and strive for a better Taiwanese economy with customers in anticipation of becoming the worldly known Taiwanese hand tools brand.”
Contact: President Ernie Lin
Email: hse2@homesoon.com.tw